FAQ
1. Where are you located ?
Retail Location:
Applewood Plaza (Next door to Hy-Vee)
9717 Q St. Omaha, NE 68127
2. Return Policy
We only accept returns for online items. There are some exceptions, for detailed policy: pages/refund-policy
3. Delivery options
- Customer Pickup at our warehouse or retail location is free.
- Local delivery is available within 15 miles of the store for a fee depending on distance and the item(s) being delivered.
- We also ship anywhere in the US through Shopify.
4. What are your prices?
At our retail store most items discount 5% everyday until they are given away for free. We usually start these items at 40 - 50% off day one. You will see a Letter Number (L4, A2 for example). This code can be used to identify the current price here: Eco-Thrift Price Lookup
High volume items start lower than this and have static prices.
Online items are more diverse and have a variety of price points.